Most small businesses use shared email accounts like contact@, sales@, etc. for their customer service, marketing, sales and other operations.
InboxGrader is a small contribution from our part; we want to build a free suite of tools which are easily available for startups and SMBs to use and improve their business productivity in 2018. We know what it's like to be a small startup and want to pioneer efforts to giving back to the community, in whatever small way we can.
When you eventually grow bigger and consider moving out of Gmail, we want to be on the top of your mind and give our product offerings a trial. That's our business reason to make InboxGrader FREE FOREVER.